Quoting, scheduling, field execution, and invoicing — built on top of an NFPA 110-grade permanent record. Every PM, load bank result, and transfer test captured as a named, timestamped record an auditor will actually accept.
Built by a generator-service operator — someone who priced the PM contracts, dispatched the trucks, and sat across from the surveyor when the record got pulled — not a horizontal software company that added “generator” to a dropdown.
You sell life-safety and compliance work to hospitals, data centers, and municipalities. Your tools should produce the same accountability you sell. In PowerOps, every gate is an attested click by a named, authenticated person — and every reading flows into an append-only record you can hand an auditor.
Load %, duration, voltage/frequency per phase, exhaust temp, transfer times, observations — captured in the field and written to an immutable record.
Every PM completion and approval is a named, authenticated user at a server timestamp. No cron job, no AI agent, ever signs off for a person.
When the AHJ or a Joint Commission surveyor asks for the history, you produce it on the spot — not after a week digging through binders.
From the field
Every generator shop has a version of this story. A hospital standby unit, the PM visit before storm season. On paper the unit was perfect — twelve months of monthly exercises, every box ticked in the binder. Then the tech put hands on the iron and found a dead block heater. First cold snap, that engine cranks cold and maybe doesn't start — and every one of those “passing” log sheets is worthless the moment a surveyor asks who actually took the readings, and when. The part was cheap. The lesson wasn't: a binder says the work happened; an attributed, timestamped record proves it. That gap is the reason PowerOps exists.
The generic platforms list “load bank” as a checkbox. We built the workflow around why each one matters.
Schedule, capture, and document load bank results to the percent and duration NFPA 110 requires — with pass/fail criteria, not a free-text note.
Track transfer and re-transfer times, switch-position verification, and the monthly exercise log per unit and per ATS.
Keep emissions tier, fuel quality testing, and runtime hours where an auditor expects them — not on a clipboard in the truck.
Capture the real failure modes — never run unloaded into wet stacking, catch battery sulfation and governor drift before they become a no-start.
This is the depth generic tools miss. A diesel that exercises for years at light load will wet stack — which is why the monthly exercise wants meaningful load (roughly 30% of nameplate, or exhaust temps per the manufacturer) and why the annual load bank exists at all. A transfer test isn't “it clicked over” — it's a measured transfer time, logged per ATS, per event, against the criteria your AHJ enforces. And a fuel sample result belongs on the unit's permanent record, because a polish from two years ago says nothing about what's growing in the tank today. PowerOps captures each of these as structured fields on the unit — not free-text notes on a closed job.
| Capability | Generic FSM | PowerOps |
|---|---|---|
| NFPA 110 §8.5 permanent record | ||
| Load bank documentation & pass/fail | ||
| ATS transfer-time testing log | ||
| PM contract / recurring-revenue tracking | ||
| Attested, append-only audit trail |
Jobber and ServiceTitan run trucks. TEN4 and FieldServio handle dispatch. None of them produce the compliance record you're actually accountable for.
The NFPA 110-aware PM agreement — scope, tiers, and the line items most contracts get wrong.
Those tools were built for trades like HVAC and plumbing. They schedule, dispatch, and invoice — but they have no concept of an NFPA 110 permanent record, load bank documentation, or transfer-switch testing. PowerOps is built for generator service: every PM, load bank result, and reading is captured as an attributed, timestamped record an auditor will accept.
It covers the same dispatch and work-order ground, then goes further: it produces the compliance record those tools leave to spreadsheets. If you sell PM to hospitals, data centers, or municipalities, the audit trail is the part that wins and keeps the contract.
When a technician completes a PM or test in the field, the required fields — load %, duration, voltage and frequency per phase, exhaust temp, transfer times, observations — are captured on their phone and written to an append-only record tied to a named, authenticated user and a server timestamp. You can produce the full history on the spot when an AHJ or Joint Commission surveyor asks.
Yes. Field data entry works offline and syncs when connectivity returns. State changes that need accountability (like marking a job complete) queue with a clear "pending sync" state so nothing advances silently.
You can start a free trial today and import your equipment, sites, and customers. Most generator shops are running real work orders within the first week.
Start a free 14-day trial, or book a live demo and bring your toughest compliance customer.