Written by people who actually ran the work — service agreements, PM pricing, NFPA 110 compliance, and how the recurring revenue actually compounds.
A generator service CRM is built around the units on a site and the agreements that cover them — not a contact and a deal. Here is what a generic CRM misses.
What a generator shop should look for in a FieldServio alternative — a system built around the unit and its compliance record, and where PowerOps fits.
ServiceTitan is a mature, general-purpose field-service platform. Generator work runs on the unit and its permanent record. Here is where the two diverge.
Where the spreadsheet breaks for a generator service business, what purpose-built software changes, and how to migrate without losing your service history.